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JetBackup An Extensive Backup Solution for Directadmin

If you decide to recover your data through Jetbackup, which has become very popular, and your control panel is DirectAdmin, you have come to the right place. Our article aims to introduce you to Jetbackup and how to configure and use it in DirectAdmin. Not long ago, DirectAdmin put this solution on its platform, but note that the interface is entirely different from Cpanel. Keep studying to figure out more about this issue.

What is JetBackup?

JetBackup is a commercial backup and recovery solution primarily designed for web hosting providers and server administrators. It is often used in the context of web hosting control panels, such as cPanel, Plesk, and DirectAdmin, to automate and simplify the backup and restore processes for websites, databases, and server configurations.

JetBackup is a popular choice for web hosting companies and server administrators looking to provide reliable backup services to their clients and ensure data recovery in case of hardware failures, data corruption, or other issues. It helps protect websites, databases, and server configurations, making it a valuable tool in the web hosting industry. Note that you can also purchase our up-to-date and practical Linux VPS services to use this powerful recovery solution on DirectAdmin.

What are the Features of JetBackup on DirectAdmin?

There are many features related to Jetbackup in DirectAdmin that we mention in this section:

  • Cron Jobs: The possibility of backing up and restoring Cron Jobs in DirectAdmin.
  • Home Dir: For Backing up and restoring files and folders (location of website source code)
  • Certificates: To backup and recover SSL
  • Email option: To backup and restore email accounts
  • FTP: For backing up and restoring FTP accounts
  • DB: To backup website database
  • DB user: Backup database users

How to Run JetBackup on DirectAdmin?

JetBackup is a popular backup solution for cPanel, DirectAdmin, and other web hosting control panels. To install JetBackup on DirectAdmin, you’ll need to follow a few steps. The installation steps may vary slightly based on the version of DirectAdmin and JetBackup you’re using, so always refer to the official documentation for the most up-to-date instructions. Here are the general steps to run JetBackup on DirectAdmin:

Download JetBackup

The first step is to visit the JetBackup website and log in to your JetBackup account. Download the DirectAdmin version of JetBackup:

Jetbackup login page

Tip: Make sure you have root or administrator access to your DirectAdmin server.

Run JetBackup Solution on DirectAdmin

Enter your DirectAdmin, and search for the JetBackup icon to restore your account, then open it. It will look like this:

running jetbackup on directadmin

You will encounter a new window. So, click on the Full Backups icon:

choosing proper icon for backup

You should enter your username and choose View Backups. Now, In the Created column, select the backup you want to restore from the drop-down menu and click the Show Advanced Settings button.

The first action will be referring to the Home Directory tab and clicking on the Change Files Selection button in the Select Files column:

restore and download section on jetbackup


restore and download section on jetbackup-2

Now you have to go to the domains and choose the domain you want to restore from there.

Then, check the public_html directory. Meanwhile, to restore a specific folder or file, open the public_html option and select the desired items. If you also want to restore files like .htaccess, you must activate the Show Hidden Files check box:

select file section - jetbackup

To confirm the changes you should click on the Select Files tab:

confirm selecting files on jetbackup

The next step is going to the DB tab, locating and marking the database name that corresponds to the website. The database name refers to whose data you wish to recover. Press the Restore button:

database section on jetbackup

The most important components you have to keep, The only components you will need to keep, are Home Dir Files as well as Databases. You can remove the other files by the Remove Items button.

If you want to confirm the recovery, you should press the Restore Selected items tab:

 restore section on jetbackup - JetBackup solution for directadmin

If you want to keep track of the restoration of the backup, open the Queue tab. the amount of time for this process depends on the amount of the data you need to record:

Qeue section on jetbackup - JetBackup solution for directadmin

When you finish the final process, you will see a message like this:

final process of backup file on jetbackup

Tip: It’s essential to test the backup and restore functionality to ensure everything is working correctly.

Troubleshooting JetBackup Solution on DirectAdmin

While JetBackup offers many features and benefits, there can still be issues that users might encounter. Here are some common problems with JetBackup on DirectAdmin and potential solutions:

1- Backups may fail for various reasons, including insufficient disk space, permission issues, or corrupted data.


  • Ensure you have enough free disk space for backups.
  • Check file and directory permissions to make sure JetBackup can access and write to the necessary locations.
  • Validate the data integrity on your server to ensure there are no corrupted files causing backup failures.

2- JetBackup can put a significant load on your server, leading to performance issues.


  • Schedule backups during non-peak hours to minimize the impact on server performance.
  • Optimize your server’s resources, such as CPU, RAM, and disk speed, to handle the backup process more efficiently.

3- Restoring backups may fail due to various reasons, such as data corruption or incorrect settings.


  • Verify the integrity of the backup files before attempting to restore them.
  • Double-check your restoration settings to ensure they are correct and compatible with your server environment.


Remember that working with server software like JetBackup requires a good understanding of server administration, and it’s essential to take regular backups of your server before making any significant changes. We hope this tutorial was useful for you. If you have any questions please leave a comment.

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